Legal

Privacy Policy

Last updated 25 October 2026

This policy explains what personal information Aabroze (“we”, “us”) collects when you visit aabroze.online or place an order, how we use it, and the choices you have. It is written to describe what this website actually does.

Information we collect

When you place an order we collect your name, phone number, email address, city, delivery address, the items you order, and any note you add. If you contact us on WhatsApp or by email, we receive the details you send and your contact details on that service.

Like any website, our hosting and security systems process technical information such as your IP address, browser type and the pages you request. We do not collect payment card details. Orders are paid in cash on delivery.

How we use it

To receive, confirm, pack and deliver your order, and to contact you about it.
To send you an order confirmation email.
To answer your questions and handle any issue with your order.
To measure and improve our advertising, using the Meta Pixel described below.
To keep the website secure. Your IP address is used briefly to limit repeated requests and prevent abuse.

Who we share it with

We do not sell your personal information. We share it only with the services that help us run the shop:

Vercel, which hosts the website.
Google Firebase (Firestore), which stores your order. The database is located in Mumbai, India.
Resend, which sends order emails.
Delivery partners, who receive your name, phone number, address and order contents so they can deliver your parcel.
Meta (Facebook and Instagram), through the Meta Pixel, which receives information about how you use the site, such as pages viewed, items added to your cart and completed orders.
Google Fonts, which supplies our typefaces. Your browser contacts Google to load them.
WhatsApp, only when you choose to message us or subscribe to updates through it.

These providers handle information under their own privacy policies, and some of them process data outside Pakistan.

Cookies and storage on your device

Your cart is saved in your browser’s local storage so it is still there when you return. Clearing your site data removes it.
The Meta Pixel may set cookies or identifiers to measure advertising. You can block these in your browser settings or manage ad preferences in your Facebook and Instagram accounts.
If you play the game that appears when you are offline, your best score is saved on your device only.
A login cookie is used by our staff to access the order dashboard. It is not set for shoppers.

How long we keep it

We keep order records for as long as we need them to deliver your order, handle any issue with it, and meet our accounting and legal obligations. After that we delete or anonymise them.

Security

Order data is stored in a private database that is only reachable from our server. Our dashboard is password protected, and the website limits repeated requests to guard against abuse. No online service is perfectly secure, but we take reasonable steps to protect your information.

Your choices

You can ask to see, correct or delete the personal information we hold about you by contacting us. We may need to keep some records where the law or our accounting requires it. If you do not want to receive updates from us, tell us and we will stop.

Children

Our website is not aimed at children, and we do not knowingly collect their personal information.

Changes to this policy

If we change how we handle your information, we will update this page and the date above.

Contact us

Questions about this policy or your information? Reach us on WhatsApp at +92 328 2301296 or by email at aabroze.pk@gmail.com. You can also use our contact page.